Last updated April 8, 2026

Privacy Policy

1. Introduction

LexIntel Inc (“LexIntel”, "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI-powered legal services, including our Lexia AI assistant.

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LexIntel provides an advanced legal intelligence platform that mines historical and real-time data to help legal teams proactively identify, evaluate, and present litigation opportunities. Our platform serves law firms and litigation funders primarily operating in the UK and EMEA regions.

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By accessing or using our services, you agree to this Privacy Policy. If you have questions, please contact us at the details provided in Section 14.

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2. Information We Collect

2.1 Information You Provide Directly

  • Contact information: Your name, email address, phone number, and mailing address when you submit inquiries, create an account or request a demo.
  • Chat and communication data: Messages, questions, and documents you share with our Lexia AI assistant or through our chat features.
  • Document content: Legal documents, case files, and other materials you upload for analysis or processing.
  • Professional information: Details about your firm, practice area, jurisdiction, and areas of legal interest to enable us to tailor our services to your needs.
  • Payment Information: Billing details processed securely through our third-party payment providers.

2.2 Information Automatically Collected

  • Usage data: Information about how you access and use our services, including pages viewed, time spent, and features used.
  • Device information: IP address, browser type, operating system, device identifiers, and referring URLs.
  • Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to enhance your experience and gather usage information.
  • AI interaction data: Conversation history, query patterns, and response quality feedback to improve our AI services.

2.3 Information from Third Parties

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We may receive information about you from trusted third-party sources, including:

  • Data and analytics vendors who provide marketing and business development intelligence;
  • Professional networks and event organisers where we meet prospective clients; and
  • Publicly available sources such as law firm websites, legal directories, and professional profiles.

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3. How We Use Your Information

We use the collected information for the following purposes:

  • Service delivery: To provide, maintain, and improve our AI-powered legal services and tools.
  • Communication: To respond to inquiries, send service updates, and provide customer support.
  • Personalisation: To tailor our services to your specific needs and preferences.
  • Analytics: To analyse usage patterns and improve our platform's performance and user experience.
  • Legal compliance: To comply with legal obligations and enforce our terms of service.
  • Security: To protect against fraud, unauthorised access, and other security risks.

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4. Legal Basis For Processing (UK GDPR / EU GDPR)

For users in the United Kingdom, European Economic Area (EEA), and other jurisdictions with applicable data protection laws, we rely on the following legal bases to process your personal data:

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4.1 Contractual Necessity

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Processing is necessary to perform our contract with you, including creating your account, providing access to the Services, and delivering requested features and reports.

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4.2 Legitimate Interests

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We process personal data where it is in our legitimate interests to do so, including to:

  • Improve and develop our platform and Services;
  • Market our Services to legal professionals and litigation funders;
  • Protect the security of our systems and prevent fraud; and
  • Understand how our Services are used to deliver better outcomes for our Customers.

We balance our legitimate interests against your privacy rights and only rely on this basis where such interests are not overridden by your rights.

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4.3 Legal Obligation

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We may process personal data where required to comply with applicable law, regulation, court orders, or the requests of regulatory authorities.

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4.4 Consent

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Where required, we will request your consent prior to processing, including for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

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5. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service providers: With trusted third-party vendors who assist in operating our services (e.g., cloud hosting, AI infrastructure).
  • Legal requirements: When required by law, subpoena, court order, or legal process.
  • Business transfers: In connection with a merger, acquisition, or sale of assets.
  • With your consent: When you explicitly authorise us to share your information.
  • Protection of rights: To protect our rights, property, safety, or that of our users or the public.

We do not sell your personal information to third parties.

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6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations and resolve disputes
  • Maintain business records and archives
  • Improve and develop our AI services

You may request deletion of your data at any time, subject to legal and contractual retention requirements.

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7. Your Privacy Rights

Subject to applicable law, you may have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Portability: Request a copy of your data in a portable format.
  • Opt-Out: Opt out of marketing communications or data processing activities.
  • Restriction: Request restriction of processing in certain circumstances.
  • Object: To object to processing based on legitimate interests or for direct marketing purposes.
  • Withdraw consent: Where processing is based on consent, to withdraw consent at any time affecting the lawfulness of prior processing.
  • Lodge a complaint: To lodge a complaint with your relevant supervisory authority. In the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise these rights, contact us at privacy@lexintel.co.

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8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which the information originates. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including:

  • UK International Data Transfer Agreements (IDTAs) or EU Standard Contractual Clauses (SCCs);
  • Transfers to countries with an adequacy decision from the UK Information Commissioner's Office (ICO) or the European Commission; and
  • Other lawful transfer mechanisms as appropriate.

For more information about the safeguards we apply to international transfers, please contact us at hello@lexintel.co.

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9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at privacy@lexintel.co and we will take prompt steps to delete such information.

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10. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

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11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyse website traffic and usage patterns
  • Improve our services and user experience
  • Deliver relevant content and advertisements

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.

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12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations or data practices. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

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13. Compliance with Privacy Laws

We are committed to compliance with applicable data protection laws, including:

  • GDPR (General Data Protection Regulation): For users in the European Economic Area
  • CCPA (California Consumer Privacy Act): For California residents
  • Other Applicable Laws: State, federal, and international privacy regulations

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14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

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LexIntel

322 Eighth Avenue

New York, NY 10001

Email: privacy@lexintel.co

General Inquiries: hello@lexintel.co

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For complaints related to data processing in the UK, you may also contact the Information Commissioner's Office (ICO):

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Website: ico.org.uk | Telephone: 0303 123 1113

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